1.1These Terms and Conditions govern and apply to all use, access, and availability of the Website available at www.erysta.com. By accessing the Website and placing any purchase order for products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
1.2These Terms and Conditions supersede all prior representations, understandings, and agreements between you and Erysta related to the sale and purchase of products ordered through the Website.
1.3If we determine, at our sole discretion, that you have violated any of these Terms, we reserve the right to restrict, cancel, or suspend your access to the Website without prior notice.
1.4If you do not agree with these Terms and Conditions, you must immediately cease using the Website and the services provided therein.
2.1“Erysta” or “We” - Erysta Limited a company incorporated in Hong Kong under the number 76111914, and having its registered office at Unit 2A, 17/F, Glenealy Tower, Central, Hong Kong SAR.
2.2"Website" or "this Website" - The online platform available at www.erysta.com, www.erysta.ru, and all associated domains, subdomains, and mobile applications owned by Erysta Limited.
2.3"Customer", “User” or “You” - a person who orders Product(s) through this Website;
2.4"Product(s)" - any products listed as items for purchase on this Website;
2.5"Services" - the services offered by Erysta Limited on the Website;
3.1The Website is an online platform that allows users to place orders for digital keys, either by registering an account or by providing a valid email address. These digital keys grant access to content or services on their designated platforms. Delivery is made in the form of a key (text code), scanned image, or activation URL. In some cases, services may be activated directly on the associated platform through remote activation. Delivery is usually near-instant but may be subject to delays due to technical checks, security verifications, or provider availability. For certain products, additional information such as a username, phone number (for mobile top-ups), or other identifying details may be required to complete the delivery or activation.
3.2The digital products offered on the Website are intended to be used strictly in accordance with the terms of the platforms for which they are designed. It is the User’s responsibility to ensure compatibility with their account, region, or device before placing an order. Additionally, the User must provide accurate and complete information when placing an order (such as email address, username, or phone number where required). The Website shall not be held liable for any failure in delivery or activation caused by incorrect user-provided data or improper use of the product.
3.3Digital products sold on the Website may be subject to regional restrictions or platform-specific requirements. It is the User’s responsibility to verify that their account, system, or geographical location is compatible with the product prior to purchase. Once delivered, digital keys are generally non-returnable; however, exceptions may apply under specific conditions. For more details, please refer to our Refund Policy.
4.1If you or any member of your household suffers from epilepsy or exhibits symptoms similar to epilepsy (e.g., seizures, loss of consciousness, etc.), you must consult a medical professional before using any software purchased on this Website. We strongly recommend that parents or guardians supervise children during usage. Should you or your child experience symptoms such as dizziness, visual disturbances, eye or muscle twitching, involuntary movements, disorientation, loss of consciousness, or seizures, IMMEDIATELY CEASE USAGE and seek medical attention.
4.2The User acknowledges and accepts that Erysta acts solely as a digital distributor/reseller and is not the developer, publisher, or creator of the software. As such, Erysta has no control over the technical or visual content of the products and shall not be held liable for any health-related consequences or physical injuries resulting from the use of the products sold on the Website.
5.1To access and use our Services, you must be a natural person possessing full legal capacity as defined by the applicable laws of your country of residence (typically 18 years of age or older). By using our Services, you confirm that you meet these legal requirements.
While using the Website, you agree to refrain from engaging in any of the following prohibited behaviors:
Any breach of these Terms may result in the immediate suspension or permanent termination of your access to the Website and its Services. Where applicable, we reserve the right to initiate legal proceedings and report fraudulent activities to relevant authorities.
6.1The Customer agrees to receive all communications from Erysta electronically. This includes, but is not limited to, agreements, legal notices, disclosures, order confirmations, and any other information related to the Services. These electronic communications satisfy any legal requirement that such communications be made in writing.
6.2The Customer acknowledges that Erysta may contact them using the email address provided during checkout or registration. It is the Customer’s responsibility to ensure that the email address is accurate, active, and that our domain is whitelisted to prevent communications from being blocked by spam filters.
6.3Any communication sent by Erysta is considered received by the Customer at the moment it is sent to the registered email address or made available through the Website interface. We are not responsible for delivery failures caused by incorrect email settings or full inboxes.
6.4All emails and attachments sent by Erysta are intended solely for the designated recipient. Unauthorized review, disclosure, or distribution of these materials is strictly prohibited and may be subject to legal action.
7.1To place an order, you may either create a permanent account or use a valid email address (Guest Checkout). Account creation requires an email and password. A username will be automatically generated and can be modified later via your dashboard.
7.2Your account credentials (email and password) are strictly personal and confidential. You are solely responsible for all activities conducted under your account or email address.
7.3By registering or using our Services, you acknowledge and agree to the following:
8.1By using the Website and purchasing digital products, you agree to comply with all applicable laws and the specific end-user license agreements (EULAs) accompanying each product. In particular, you undertake not to:
8.2When purchasing a digital product, you are bound by the license terms (EULA) issued by the developer or publisher. These terms often include restrictions on redistribution, resale, or behavior in multiplayer environments.
8.3You acknowledge that Erysta acts solely as a reseller. We are not liable for any penalties, account bans, or loss of access imposed by developers, publishers, or platform providers (e.g., Steam, PSN, Xbox Live) resulting from your breach of their respective terms or community guidelines.
9.1We strive to ensure uninterrupted access to our Services. However, temporary interruptions may occur due to system updates, scheduled maintenance, or unforeseen technical issues.
9.2We reserve the right to suspend or limit access to the Website for operational reasons, including security enhancements or infrastructure improvements. While we aim to provide advance notice, emergency interventions may be performed without prior warning.
9.3Erysta shall not be held liable for any loss or inconvenience caused by temporary downtime, including issues arising from third-party service providers (hosting, payment gateways, or API providers).
10.1When you register, you automatically receive a virtual wallet called the "Erysta Balance." You can use this balance only to buy digital products on our Website. Please note that the "Erysta Balance" is not a bank account, and the funds it contains do not earn interest.
10.2Funds originating from gift cards, promotional credits, or manual adjustments are non-withdrawable and non-transferable between accounts. Erysta reserves the right to set expiration dates on promotional credits, which will be communicated at the time of issuance.
10.3Only funds obtained through our official affiliate program may be eligible for withdrawal, subject to identity verification (KYC), minimum payout thresholds, and compliance with our specific affiliate agreement.
10.4Erysta reserves the right to adjust the Erysta Balance in case of refunds, fraudulent activity, or technical errors. Any balance obtained through exploiting system glitches will be voided.
10.5Users are responsible for securing their account access. Erysta shall not be held liable for any loss of balance resulting from unauthorized access to a User's account due to weak passwords or shared credentials.
11.1All digital products and services are provided on an "as is" basis. Erysta disclaims all liability, to the maximum extent permitted by law, for:
11.2Erysta does not guarantee that any specific digital product will remain available indefinitely or that it will function perfectly if the developer or publisher ceases support for the software.
11.3Limitation of Liability: In all cases, the maximum cumulative liability of Erysta for any claim, whether in contract or tort, shall not exceed the total amount actually paid by the Customer for the specific product that gave rise to the claim.
12.1The information presented on this Website constitutes an "invitation to treat" and does not represent a binding offer. A contract is only formed when Erysta accepts your order and delivers the Product.
12.2Pricing Errors: While we strive for accuracy, errors may occur. If a Product is listed at an incorrect price due to a typographical or system error, Erysta reserves the right to cancel any orders placed at the incorrect price, even if the order has been confirmed and payment captured. In such cases, a full refund will be issued immediately.
12.3Prices are subject to change without notice. However, once an order is confirmed at a specific price, that price remains fixed for that transaction.
12.4Payments are processed via secure third-party gateways. Erysta does not store full credit card details on its servers. By providing payment information, you represent that you are the authorized user of the card or account.
12.5Currency & Taxes: Prices generally exclude VAT or sales tax unless explicitly stated. The Customer is responsible for any local taxes or duties. If paying in a different currency, your bank may apply conversion fees; Erysta is not responsible for these additional charges.
12.6If an order is declined or cannot be fulfilled after payment has been captured, a full refund will be processed to the original payment method. Depending on your bank, this may take up to 30 business days to appear in your account.
13.1Immediate Consumption: Digital products are considered "consumed" or "used" the moment the Customer reveals the key, accesses the activation URL, or initiates remote activation. At this point, Erysta’s primary obligation is fulfilled, and the Product is no longer eligible for return under "unused" status.
13.2Verification Delays: To prevent fraud, certain orders may be subject to manual review. Erysta reserves the right to delay delivery for up to 24 hours to perform security checks. We may request additional proof of identity before releasing the Product.
13.3Pre-orders: Release dates are provided by publishers and are purely indicative. Erysta is not liable for publisher-led delays, cancellations, or changes to the digital content included in pre-order packages.
13.4Delivery Errors: If you provide an incorrect email address or if your inbox is full/restricted, Erysta is not responsible for the non-receipt of the Product. However, the Product will remain accessible via your Erysta Account dashboard.
13.5Erysta reserves the right to cancel an order if the Product becomes unavailable at the supplier level before delivery, in which case a full refund or Erysta Balance credit will be offered.
14.1Payment processing fees are generally charged to the Customer to cover the costs imposed by payment providers. These fees vary based on the payment method and the Customer’s location. The exact fee will be clearly displayed at checkout before you finalize your purchase. Please note that in the event of a refund requested due to Customer error, these processing fees may be non-refundable.
15.1Refunds and returns are governed by our Refund Policy. Below is a summary of the core principles:
For full details, conditions, and instructions on how to request a refund, please consult our full Refund Policy.
16.1Erysta reserves the right to cancel any transaction or stop supplying a Product in case of manifest pricing or listing errors. If an error affects your transaction, we will notify you and provide a full refund if the issue cannot be corrected.
16.2If you encounter a technical issue with a digital product (e.g., invalid code), you must contact our support within 30 days of purchase. After this period, no investigation, refund, or replacement will be issued. To process your claim, you must provide:
16.3Verification Process: While we aim to begin investigations within 48 business hours, final resolution depends on formal confirmation from the original platform provider (e.g., Steam, Ubisoft). Any evidence found to be digitally altered or misleading will result in the immediate denial of the claim and account suspension.
17.1Erysta employs advanced fraud detection systems. We reserve the right to request additional identity verification (KYC) or to delay/cancel any order that triggers a security alert.
17.2Prohibited Activities: The following actions will result in an immediate and permanent account ban without refund:
17.3In cases of suspected criminal activity or severe fraud, Erysta reserves the right to report all associated data (IP addresses, transaction logs, and identity documents) to relevant legal authorities.
18.1Erysta reserves the right to update, revise, or modify these Terms and Conditions, product pricing, and any other content displayed on the Website at any time without prior notice. All such changes become effective upon being posted on the Website.
18.2It is the Customer’s responsibility to review the Terms and Conditions regularly. Continued use of the Website after changes are posted constitutes your acceptance of the latest version. Any updates will not affect transactions already concluded and confirmed prior to the change.
19.1All original content on this Website—including but not limited to the design, source code, logos, icons, and proprietary graphics—is the sole property of Erysta or its licensors and is protected by international copyright laws.
19.2Third-Party Rights: All product names, logos, brands, descriptions, and images related to digital products (e.g., games) are the trademarks and intellectual property of their respective owners (developers or publishers). Erysta uses these materials solely for the purpose of identifying and promoting the products being resold. Erysta claims no ownership over these third-party assets.
19.3You are granted a limited, non-exclusive license to access the Website for personal use. You may not frame, scrape, or extract Website data (including our unique product database or pricing structures) for commercial purposes without our express written consent.
19.4The purchase of a Product grants you a license to use that specific digital content according to the End-User License Agreement (EULA) provided by the rightsholder. This transaction does not transfer any ownership of the software or associated intellectual property to the Customer.
20.1The Website may contain links to external websites ("Linked Sites"). These links are provided for your convenience only. Erysta has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services.
20.2You acknowledge and agree that Erysta shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such Linked Sites.
21.1The laws of Hong Kong govern and apply to these Terms and Conditions.
21.2Any disputes arising from or related to the use of the Website or the purchase of Products shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
22.1Your privacy is important to us. All personal data is collected and processed in accordance with our Privacy Policy. By using our Services, you consent to such processing and you warrant that all data provided by you is accurate.
23.1These Terms and Conditions constitute the entire agreement between you and Erysta regarding the use of the Website.
23.2If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
23.3These Terms and Conditions are effective as of March 1, 2026.