My Key Activated a Different Product

Last updated on 30 September 2025 • 1 min read

Sometimes, when you redeem a code, it may activate a product with a slightly different name than expected. This usually happens when the publisher bundles or renames content. In most cases, the content is exactly what you purchased, just listed under a different title.

👉 If you believe the product you received is not correct, take a screenshot of your library and contact us. We’ll investigate and make sure you get what you paid for.

Can't find what you're looking for?

Our support team is here to help you with any issues you may have. Please don't hesitate to contact us.