My key is region locked. How can I proceed?

If the error says “This code cannot be redeemed in your region,” it usually means the key is limited to a specific country or area:

• Some games are only redeemable in certain regions (for example, Europe only).

• If you’re traveling, the system may block activation outside your home region.

👉 Check your product page to confirm the region of your key, and make sure it matches your account settings. If it doesn’t, or if you’re unsure, contact us with your order details and a screenshot of the error. We’ll look into it and find the best solution for you.