My key is not valid. What should I do ?

If you see “Invalid code” or “Code not recognized,” it doesn’t always mean the code is bad. Often it’s just a small detail:

• Double‑check each character (O vs 0, I vs 1).

• Copy and paste the code if possible, to avoid typos.

• Make sure you’re on the right platform (a Steam key won’t work on Epic, for example).

👉 If it still doesn’t work, take a screenshot of the error and send it to us with your order number. We’ll investigate on our side and guide you through the next steps.